About us
Created by a
restaurateur,
designed for you
This was imagined, designed and created in the kitchen, by someone who is food-first, to be useful and to be used. We understand you, we know you.
Why choose us
We help you work with peace of mind
We are the no.1 digital HACCP system. With our 12 years of experience, we have designed ePackPro to ensure that our 18,000 customers remain compliant with regulations.
170 000
daily users of the solution
40
countries deployed in the world
7/7
We work the same hours you do
9,5
/10
Our story
Founded over 10 years ago, we’re still going strong
We were created by a restaurateur to solve a real problem of hygiene, cleaning rotas and traceability of food and produce, to reduce wastage, to save time and money and to remove paper and pens from kitchens.
Created in 2012
After 30 years of experience as a restaurateur, Yves Rallon developed ePack Hygiene (future ePackPro) to address the real needs of CHR professionals. He saw how tedious and time-consuming it was to ensure compliance while focusing on the core activity of cooking. Taking ticketing from handwritten lists and tasks checked off on paper stuck on the fridge to a digital system on a screen.
Yves Rallon realized he was onto something when he saw the results in his restaurants. He saw the potential of it, enabling all restaurant professionals to meet European regulatory obligations in hygiene, traceability, and food safety. The solution was born in 2012, as a pioneer in France.
Available to buy
Creating a brand a logo with a local print shop, he took the very first ePack system to a food tech trade show. It attracted huge amounts of attention and the sales started to come in, almost everyone who demo’d it requested it.
Expansion across France and much more
Today, ePackPro is a leading solution for all who work in the preparation of food. With a focus on local and independent restaurants, bakers and butchers… the business grows from strength to strength across cities, towns and villages across France. Right from the beginning there is a strong focus on in-person demo, training, installation, support and above all, ease of use.
ePackPro is now adopted by more than 18,000 food professionals in France and in more than 40 countries around the world.
Prepared for next
To navigate these challenges, Stéphane Ankaoua, a hugely experienced CEO, is welcomed to support growth, accelerate international development and secure sustained success. The company now has 4 offices in Europe : Brest, Paris, Madrid and Milan.
In september 2024, ePack Hygiene becomes ePackPro. A new brand and website are launched. Our company remains true to its origins, emphasizing human connection, which is fundamental in the culinary industry. We focus on efficiency and reliability to enhance the customer experience.
With a new version of the system upgraded with new features and functionalities, ePackPro is ready to become the global giant of digital HACCP.
Values matter
A set of values that guide us all
With our employees, partners, and customers, we proudly share values that drive kitchen innovation: adaptability, respect, and accountability.
These values empower culinary professionals to excel, ensuring efficiency and safety in every kitchen.
Adaptability
Adaptability ensures our solutions fit any kitchen’s needs, staying ahead of industry trends.
Respect
Respect fosters positive relationships and prioritizes food safety.
Committed and responsible
Accountability guarantees high-quality, reliable products and services.
Who we are
A team that delivers together
A team that delivers together, ePackPro is comprised of 200 dedicated collaborators, including over 70 field experts in France and internationally. Our teams at headquarters support clients at every stage, from needs analysis and configuration to training.
We offer reactive technical support and personalized service to provide the best digital HACCP experience.
We ensure peace of mind and compliance with current standards, while delivering a user-friendly tool for kitchen teams.
We handle everything, fully digitizing the Sanitary Control Plan, eliminating paper-based processes.
Get in touch
Ready to digitise your food preparation space?
